Question 1

HOW LONG DOES TIME IN MOTION COVER MY WATCH?

Accepted Answer

Your watch is warranted for a period two (2) years from the original date of purchase under the terms and conditions of the warranty. The warranty covers materials and manufacturing defects. A copy of an official receipt or our authorised dealer stamp in the warranty booklet is required as a proof of purchase.

Question 2

WHAT IS BEING COVERED?

Accepted Answer

During the warranty period the watch movement, hands and dial are the only component covered under this warranty. A covered component will be repaired or the watch will be replaced free of repair charges. If it proves to be defective in the material workmanship under normal use.

Question 3

WHAT WARRANTY DOES NOT COVER?

Accepted Answer

Damage resulting from improper handling, lack of care, accidents or normal wear and tear. Water damage unless marked water-resistantIndirect or consequential damage resulting from the defects, inaccuracy or in-operativeness of the watch. This warranty is void if the item has been damaged by unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.

Question 4

WHAT IF I DO NOT HAVE THE REQUIRED DOCUMENT TO VALIDATE MY PURCHASE?

Accepted Answer

A repair fee maybe be applicable including spare parts and workmanship cost etc.

Frequently asked questions

HOW LONG DOES TIME IN MOTION COVER MY WATCH?

WHAT IS BEING COVERED?

WHAT WARRANTY DOES NOT COVER?

WHAT IF I DO NOT HAVE THE REQUIRED DOCUMENT TO VALIDATE MY PURCHASE?